Client
Places for London
Timeline
2022 - 2024
Context
SRC supported Places for London in transforming how retail voids are managed across its in-station property portfolio. Operating within one of the world’s largest transport networks, the programme introduced structured governance, data-driven oversight and improved delivery coordination to accelerate activation and unlock commercial value.
Project Services
- Project Management
- Project Sponsorship
- Project Delivery Management
- Construction Management
By introducing a unified, data-led void management process, we improved governance clarity and accelerated decision-making across approximately 50 retail units. The new framework strengthened approval efficiency, enabled £2.5m of coordinated investment, and reduced delays between vacancy and activation.
The result was a more transparent, commercially responsive portfolio — increasing revenue potential while embedding sustainability and social value into retail activation strategies.
Unified Process
Designed end-to-end retail lifecycle process with single verified data source.
Governance Framework
Established approval structures enabling streamlined CAPEX and OPEX investment decisions.
Portfolio Visibility
Developed Power BI dashboards providing real-time performance and void tracking.
Regulatory Approvals
Secured complex underground and local authority construction consents.
Stakeholder Alignment
Connected development, lettings and delivery teams through structured coordination.
ESG Integration
Embedded sustainability and social value considerations into activation processes.
